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Munich
accessible for all!

mvg-plan

Public transportation

Only disabled people with a valid German token in their disabled people pass can use all services of the MVV (U-Bahn (subway) and S-Bahn (suburban train), tram (streetcar) and bus) for free.

Here is an overview of the suburban trains, metro and regional trains: Information on accessibility in the suburban, underground and regional train network and Information on accessibility of tram stops with indications on the barrier free accessibility, which can be found in the MVV-leaflet „Barrierefreier Zugang“. Please watch the height indications, which can vary between the transportation device and the platform: for example at Harthof (2-7 cm), Scheidplatz (8-13 cm) or Riem (24-30 cm). Assistance with boarding or disembarking is provided by the train driver if necessary, so use the first door behind the driver.

You can order an overview of the U-Bahn and S-Bahn networks also in braille: mediablis, In den Kirschen 1, 80992 München, phone +49 (0) 89 17905-283, E-mail www.mediablis-bayern.de -> Kontakt. 

The exit side of the U- and S-Bahn is usually on the left. In case of deviation, it is announced and displayed in the suburban trains and the newer subways.

At underground stations with a greater difference in height between the platform and the carriage floor, you will find a yellow ramp at the front of the platform from which you can board more easily at the 1st door.

Yellow ramp

Busses and trams are equipped with folding ramps and/or elevating platforms. Both have a max. weight of 300 kg. Indicate to the driver that you need these aids by waving.  They are only approved for wheelchairs, not for rollators or other walking aids!

At platforms and accesses towards the U-Bahn stations as much as at S-Bahn stations, bus and streetcar stations you will find tactile detectible strips of ribbed slabs for blind and sight impaired passengers.

At a few streetcar stops, the platform is raised almost to the floor of the carriage. If necessary, the driver places a mobile folding ramp over the gap.

Site plans of Munich's U- and S-Bahn stations can be found here.

Travel information (information on the equipment of the vehicles for disabled passengers can be found here: "More Options"): www.mvv-muenchen.de/de/fahrplanauskunft/index.html

Information on the functioning of the elevators and the escalators:

    • phone +49 (0) 89 / 13 08 10 55 and www.bahnhof.de and App "Bahnhof live"

The basement level will often be indicated as the "Sperrengeschoss" in the elevators, since you are only allowed to access the platforms with a valid ticket.

 

Free service for disabled passengers to use public transport, limited to the city boundaries and to and from the airport: Mon-Fri 8.00 a.m. - 6.00 p.m., E-mail This email address is being protected from spambots. You need JavaScript enabled to view it. phone +49 (0) 89 / 54 49 18 920 Mon-Fri 9.00 a.m. - 4.00 p.m.

 

Further indications to barrier-free accessibility to the U-Bahn, bus and tram: www.mvg.de/.../barrierefrei...

The bus line 100 stops at numerous museums and other interesting sights.


MVG-Station

MVV: S-Bahn, U-Bahn, bus and tram

Phone +49 (0) 89 / 41 42 43 44
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it. 
WEB: www.mvv-muenchen.de/en/service/mobility-services/barrier-free/index.html
MVG: U-Bahn, bus and tram

Phone 0800 / 344 22 66 00 (Mon-Sun  0.00 am. - 12.00 p.m.), , Fax +49 (0) 89 21 91 70 33 86
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
WEB: www.mvg.de/en/

MVG-Kundencenter:

  • Basement level of the subway Hauptbahnhof (Mondays to Fridays from 8:00 a.m. to 8:00 p.m., Saturdays from 9:00 a.m. to 4:00 p.m., automatic door, 2 counters are 88 cm high and have an induction loop), information and tickets (Mon - Sat 7:00 a.m.- 11:00 p.m., Sun and Holidays 9:00 a.m. - 8:00 p.m.)
  • Basement level of the subway station Marienplatz (Mon - Fri 8:00 a.m. - 8:00 p.m., Sat 9:00 a.m.- 4:00 p.m., automatic door, 2 counters are 88 cm high and have an induction loop), information and tickets (Mondays to Sat 7:00 a.m. - 11:00 p.m., Sun and Holidays 9:00 a.m. - 8:00 p.m.)
You have to draw a number. If you need a lower counter or the induction unit, press the corresponding icon.

Number output in the MVG Kundencenter Marienplatz Display of the number output in the MVG Kundencenter Marienplatz

S-Bahn

Phone +49 (0) 55 89 26 65 (Mon-Sun 6.00 a.m.-10.00 p.m.)
E-mail:  This email address is being protected from spambots. You need JavaScript enabled to view it. 
WEB: www.s-bahn-muenchen.de

Service-Center:

  • Ostbahnhof: Mon-Fri 7.00 a.m. to 8.00 p.m., Sat 8.00 a.m. to 6.00 p.m., Sun+holidays 8.00 a.m.- 6.00 p.m., break 1.00 p.m.-2.00 p.m.
  • Intermediate storey Hauptbahnhof: Mon-Fri 7.00 a.m.-8.00 p.m., Sat, Sun and holidays 9.00 a.m.-6.00 p.m. Tactile guidance lines lead to a height-adjustable counter with induction loop.

Fahrkartenautomat für Bus, Tram, U-Bahn und S-Bahn